Contact us
Ask about a fix, report a correction in a guide, or tell us which vacuum to cover next. Every message is read by a person, and we reply by email.
- Within 48 hours
- Aman Singh, Founder
- English
Questions about contacting us
Why is the contact form the only way to reach you?
Routing everything through one form means every message is logged in our admin queue, tagged with the right inquiry type, and tracked to resolution. No reports get lost in a personal inbox or social DM. Aman Singh, the founder, reads every message, and we reply to every message within 48 hours.
How do I report a correction or factual error?
Pick "Report a correction or out-of-date detail" as the inquiry type, then tell us the page, what's wrong and, if you can, a source. We reply within 48 hours and fix confirmed errors within 7 business days. Errors that could affect someone's safety are fixed first, as soon as we confirm them.
How do I report an accessibility barrier?
Pick "Accessibility barrier or feedback" as the inquiry type. Include the page URL, the assistive technology and browser you were using if possible, and what you were trying to do. We reply within 48 hours and provide a resolution or remediation timeline within 15 business days.
How do I exercise a privacy right (CCPA / CPRA)?
Pick "Privacy or data request" as the inquiry type and tell us which right you're exercising - access, deletion, do-not-sell, or another data request - along with the email address you used with us. We reply within 48 hours and complete verified privacy requests within 45 days, as required under CCPA / CPRA.
Can I suggest a vacuum or topic to cover?
Yes. Pick "Suggest a guide or topic" and tell us which model or question you'd like us to add. We reply within 48 hours, and we prioritize coverage based on reader demand - if multiple readers ask for the same machine or topic, it moves to the top of our queue.
Do you accept sponsored content or paid placements?
Occasionally, under our sponsorship policy. We offer two packages, a Sponsored Post and a Sidebar Display Slot, each quoted per brief. Both are labeled, and no sponsor can change a repair guide, its steps, its warnings or whether it says to repair or replace. To ask, pick "Press, partnership, or republishing".
Can I republish or quote your guides?
You can quote short excerpts with a link back to the original guide. For full republishing or syndication, pick "Press, partnership, or republishing" as the inquiry type and we'll discuss terms.